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This store has earned the following certifications.
Madinog Queen / madinog full cooling gel
Experience unparalleled comfort and support with our gel foam mattress, specifically engineered to cater to all sleep positions. Our mattress provides exceptional pressure relief and robust edge support, ensuring lasting stability even with anti-slip bottoms.
Enjoy a refreshing and cool night's sleep with our ultra-soft, breathable fabric and top layer of cooling gel-infused memory foam. Perfect for those who struggle with warm sleep, our mattress is an ideal choice for ultimate comfort.
Our products are backed by CertiPUR-US certification, guaranteeing the absence of harmful substances. Paired with skin-friendly, hypoallergenic fabric covers, we offer a healthier and luxuriously sleeping experience for both you and your child.
Sleep with complete confidence and peace of mind, as our mattress comes with a 10-year limited manufacturer’s warranty. This ensures your satisfaction and provides you with absolute ease knowing the quality and durability of our product.
Our gel foam mattress is compactly packaged for easy transportation. Once the mattress arrives in its compressed state, please allow 48-72 hours for it to expand and regain its original shape. The rate of expansion is influenced by room temperature.
We accept order cancellation before Within 24 hours the product is shipped. If the order is cancelled you will get a full refund.
If for any reason you are not satisfied with the purchased item,You have 30 days after delivery of your order to return an item.
After 30 days of delivery of your order, we will no longer accept returns.
To request a return,please email us at:[email protected] ,We will respond within 24 hours after
the consumer sends the email (except weekends).
If it is a quality issue, please
provide an order number and attach clear photos of the items that represent the
issue.
After we receive the returned order, our Quality Assurance department will
inspect and verify the condition of the item.Upon acceptance of your return, a refund
will be issued to the original form of payment within 1-3 business days.
Items returned without authorization will not be accepted.
The time frame for return
must not exceed 30 days from when the original order was received.
Any promotional
gifts must also be returned with your returned item.
All items must be returned in
their original condition, without scratches or signs of wear, and must not be resized or
altered in any way.
Your return needs to be sent within the given time frame(3-12
working days)
Please make sure you provide us the tracking# and receipt after you
return.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, we will credit the credit limit to your credit card or original payment method within 5 business days (bank processing time frame).
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