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This store has earned the following certifications.
Madinog Queen / madinog full cooling gel
【Internally and Externally Breathable Comfort】 Experience unparalleled comfort with our gel-infused green tea memory foam, designed for both internal and external breathability. The refreshing Green Tea Gel offers excellent airflow, dissipating heat and wicking away excess moisture from your body. Enjoy cool and temperature-regulated sleep throughout the night, providing a clean, revitalizing sleep experience night after night.
【Pressure-Relieving Support】 Our 10-inch gel mattress is crafted with a dual-layer foam system. The 3-inch ultra-cooling gel and green tea infused memory foam provide superior pressure relief, while the 7-inch durable, high-density base support foam ensures ultimate comfort. This advanced design promotes proper spinal alignment and reduces motion transfer from your partner, ensuring uninterrupted sleep.
【Easy Setup and Compatibility】 Our mattress is user-friendly and compatible with various bed types, including floor, bunk beds, foundation frames, slatted platforms, flat platform beds, and box springs. Simply allow the mattress to sit for 2 hours, and it will fully expand to its original shape, ready for use.
【Health and Safety】 Your well-being is our top priority. Our mattress has been certified by CertiPUR-US and Oeko-Tex Standard 100, ensuring it is free from harmful substances. The memory foam and fabrics have been independently safety evaluated to comply with all applicable standards. Rest assured, this mattress is crafted for safety, durability, and performance.
【Exceptional Warranty and Support】 We stand by the quality of our products with a 10-year limited warranty. Our U.S.-based customer support team is dedicated to addressing any concerns regarding your mattress's defects or damages before delivery. Please note that there is no trial period, and opened mattresses cannot be returned.
We accept order cancellation before Within 24 hours the product is shipped. If the order is cancelled you will get a full refund.
If for any reason you are not satisfied with the purchased item,You have 30 days after delivery of your order to return an item.
After 30 days of delivery of your order, we will no longer accept returns.
To request a return,please email us at:[email protected] ,We will respond within 24 hours after
the consumer sends the email (except weekends).
If it is a quality issue, please
provide an order number and attach clear photos of the items that represent the
issue.
After we receive the returned order, our Quality Assurance department will
inspect and verify the condition of the item.Upon acceptance of your return, a refund
will be issued to the original form of payment within 1-3 business days.
Items returned without authorization will not be accepted.
The time frame for return
must not exceed 30 days from when the original order was received.
Any promotional
gifts must also be returned with your returned item.
All items must be returned in
their original condition, without scratches or signs of wear, and must not be resized or
altered in any way.
Your return needs to be sent within the given time frame(3-12
working days)
Please make sure you provide us the tracking# and receipt after you
return.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, we will credit the credit limit to your credit card or original payment method within 5 business days (bank processing time frame).
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